Effective Date: [20-07-2026]
Welcome to CROWNWEARS – Born To Rule ("CROWNWEARS," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
When you use our website, we may collect the following types of information:
A. Personal Information
When you place an order or contact us, we may collect:
- Full Name
- Email Address
- Mobile Number
- Shipping Address
- Billing Address
- PIN Code
- City and State
- Payment Information (processed securely by our payment partners)
- Order History
B. Device & Technical Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Time Zone
- Website Usage Data
- Pages Visited
- Referral URLs
This information helps us improve website performance and user experience.
C. Cookies & Similar Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences.
- Keep products in your shopping cart.
- Improve website functionality.
- Analyze website traffic.
- Provide a better shopping experience.
You may disable cookies through your browser settings; however, some website features may not function properly.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Manufacture your made-to-order products.
- Send order confirmations and updates.
- Provide customer support.
- Verify payments.
- Prevent fraudulent transactions.
- Improve our website and services.
- Respond to customer inquiries.
- Comply with legal obligations.
- Send promotional emails or messages (only where permitted by applicable law or with your consent, where required).
3. Payment Information
We do not store your complete credit card, debit card, or UPI credentials.
Payments are processed through secure third-party payment gateways. These providers handle payment information in accordance with their own privacy and security practices.
4. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share your information only with trusted service providers where necessary to operate our business, including:
- Courier and logistics partners.
- Payment gateway providers.
- Website hosting providers.
- Customer support platforms.
- Technology and analytics providers.
- Government authorities or law enforcement agencies where required by applicable law.
These parties receive only the information necessary to perform their services.
5. Marketing Communications
If you subscribe to our newsletter or choose to receive promotional communications, we may send you:
- Product launches
- Offers and discounts
- New collections
- Promotional campaigns
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
While we strive to safeguard your information, no method of electronic storage or internet transmission is completely secure. Therefore, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to:
- Process your orders.
- Provide customer support.
- Comply with legal, tax, accounting, and regulatory obligations.
- Resolve disputes.
- Enforce our agreements.
When information is no longer required, it will be securely deleted or anonymized where reasonably practicable.
8. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information where legally permissible.
- Withdraw consent for certain processing activities (where processing is based on consent).
- Object to certain uses of your information.
To exercise these rights, please contact us using the details provided below.
9. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their privacy policies before sharing personal information.
10. Children's Privacy
Our website is not intended for children under the age of 18.
We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected without appropriate consent, we will take reasonable steps to delete it.
11. International Data Transfers
Our business primarily operates within India. If your information is transferred or processed outside your state or country, we will take reasonable measures to ensure it is protected in accordance with applicable laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised Effective Date.
Your continued use of the website after changes are posted constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
CROWNWEARS – Born To Rule
📧 Email: care.crownwear@gmail.com
📱 WhatsApp: +91 9999999999
Business Address:
102/D, Second Floor, A Market,
Besides Sanjay Cycle Store,
Avenue C Road, Sector 1,
Bhilai – 490001, Chhattisgarh, India
Compliance Notes
This Privacy Policy is drafted to align with common e-commerce practices and is intended to support compliance with applicable Indian privacy and consumer protection requirements. Depending on the platforms and services you use (such as Shopify apps, Google Analytics, Meta Pixel, or email marketing tools), you may need to add service-specific disclosures or consent mechanisms where required.