CONTACT US
Contact CROWNWEARS – Born To Rule
At CROWNWEARS – Born To Rule, we're committed to providing excellent customer service. Whether you have a question about your order, shipping, sizing, returns, payments, or anything else, our support team is here to help.
We’re always here to help! Reach out to us for any queries, feedback, or support — the CROWNWEARS team will be happy to assist you. Our support team is available to take your calls on weekdays from 10:00 AM – 5:00 PM.
QUICK ACTIONS
Use these quick links for instant help.
📦 Track My Order
🔄 Exchange Request
📝 Raise a Ticket
MANUFACTURED, PACKED & MARKETED BY:
CROWNWEARS
102/D, Second Floor, A Market,
Besides Sanjay Cycle Store,
Avenue C Road, Sector 1,
Bhilai – 490001, Chhattisgarh, India
Customer Support
If you need assistance, please contact us through any of the following channels:
Email: care.crownwear@gmail.com
WhatsApp: +91 9999999999
Typical Response Time:
- Within 24–48 business hours
Customer Support Hours
Monday – Saturday
10:00 AM – 5:00 PM (IST)
Sunday & Public Holidays
Closed
Messages received outside business hours will be answered on the next working day.
For faster assistance, please include:
- Your Full Name
- Order Number
- Registered Email Address
- Contact Number
- Description of your issue
- Photos or videos (if applicable)
Support is available for:
- Order Confirmation
- Payment Issues
- Shipping Updates
- Tracking Information
- Product Quality
- Damaged Products
- Wrong Product Received
- Missing Items
- Return Eligibility
- Replacement Requests
Before Contacting Us
To help us resolve your issue faster, please keep the following ready:
- Order ID
- Registered Email Address
- Mobile Number
- Product Name
- Clear photos (if applicable)
- Unboxing video (for damaged, defective, wrong item, or missing item claims)
Return & Replacement Requests
If you wish to request a return or replacement, please contact us within 7 days of delivery.
For quality verification, you must provide:
- A complete unboxing video recorded from the moment the sealed package is opened, without any cuts or edits.
- At least 3 clear photographs showing the issue with the product.
Requests submitted without the required evidence may not be eligible for approval.
Shipping Support
Since every CROWNWEARS product is made-to-order, production begins only after your order is confirmed.
Estimated delivery time:
15–20 Working Days
This includes:
- Printing
- Quality Check
- Packaging
- Shipping
Business Inquiries
For collaborations, bulk orders, corporate orders, influencer partnerships, or other business-related inquiries, please email:
Our Promise
Every customer matters to us.
Our goal is to provide:
- Honest communication
- Reliable support
- Transparent policies
- Fair resolutions
- A smooth shopping experience
Thank you for choosing CROWNWEARS – Born To Rule.